Accordion, FAQ & Docs – Helpie FAQ is an advanced WordPress FAQ Plugin for effortlessly creating, editing, and embedding FAQs and Accordions on your WordPress website. You can create a stunning Docs pages easily (Coming Soon). You can create FAQ posts, assign them categories & tags and use responsiv
PricingFree downloadThe WordPress.org download is free. Pro versions, add-ons or external services may cost extra.
CompatibilityRequires WordPress 6.5 and PHP 7.4.
SourceWordPress plugins · Nov 8, 2026
01 / Source details
Aboutthistool.
Accordion, FAQ & Docs – Helpie FAQ is an advanced WordPress FAQ Plugin for effortlessly creating, editing, and embedding FAQs and Accordions on your WordPress website. You can create a stunning Docs pages easily (Coming Soon).
You can create FAQ posts, assign them categories & tags and use responsive Toggle or Accordion-style, and display FAQs anywhere on the website.
FAQs can be grouped and filtered using FAQ categories and tags and displayed using shortcodes, Elementor page builder, or as a widget in the theme.
There is a basic shortcode builder with which you can add FAQs to all pages and posts. It has a FAQ block for Gutenberg Editor.
You can use it as a general-purpose WordPress Accordion Plugin too.
Display all FAQs in simple accordion style using the shortcode given below:
[helpie_faq]
Note : We’ve launched a new free WordPress contact form database and automation plugin called Tablesome to save contact form submissions, create responsive data tables, import and export tables as CSV & XLSX files, automatically export data to Mailchimp, Notion, Google Sheets and more. Do give it a try!
See Demo
Read Documentation
Features
Fully responsive Accordion/Toggle
FAQ-Accordion block for Gutenberg
Automatically adds FAQ Schema
Basic FAQ Shortcode builder for all pages and posts
Display FAQs to all products/Product Categories in WooCommerce
Adds URL attribute for FAQs
See the video to Get Started: Installation, Activation, Adding FAQs and Using Shortcodes
FAQ Groups to add FAQs in bulk
Easily add a large number of questions and answers to create FAQ pages in the backend and embed them on any page or post with a shortcode. You can drag or drop to order the FAQs. You can add Categories to FAQs created in FAQ Groups.
FAQ Header and Body Styling options
You can customize the background color, font, font color, font size, and content padding of the FAQ Header and Body. You can also change the color of the Toggle icon to match the content. It also works with many popular WordPress themes and plugins such as Avada, Divi, Flatsome, Yoast, etc.,
FAQ for WooCommerce ( Woocommerce FAQs / Product FAQs )
An FAQ tab can be created on WooCommerce product pages and FAQs can be added and edited for individual WooCommerce products. It makes it easy to answer your customer’s common questions on the product pages themselves. It can also be used for non-FAQ content for WooCommerce accordion tabs. You can add FAQs to all WooCommerce products or specific product categories using Helpie FAQ Pro .
For more information on WooCommerce integration see the video below:
FAQ List View
Display FAQs in a simple list display without accordion/toggle. FAQ Schema and heading tags will still apply in this display mode. You can also list FAQs based on Categories.
FAQ for Elementor ( Elementor FAQ – Accordion widget )
Helpie FAQ plugin can be integrated with the Elementor page builder using 2 Elementor widgets. 1. Helpie FAQ – Dynamic Add Widget – to add Accordions to any Elementor page dynamically and edit the content using Elementor live editor 2. Helpie FAQ widget – to embed pre-made FAQs anywhere on the Elementor canvas.
To Dynamically Create FAQs and Accordions with Elementor see the video below :
To embed the pre-made FAQs with Elementor see the video below:
FAQ block for Gutenberg ( Gutenberg FAQ Block )
Helpie FAQ provides an FAQ block for the new Gutenberg WordPress Editor, which allows you to add FAQs with all the settings and customizations in the editor itself.
FAQ for Helpie Knowledge Base ( WordPress Knowledge Base + FAQs )
Helpie FAQ plugin can be integrated with Helpie Knowledge base plugin and the knowledge base categories can be used for FAQs. This can help add a FAQ section to your knowledge base based on categories.
Helpie FAQs need not be used to display only frequently asked questions content. You can use it for any content which needs to be hidden until clicked
You can also create a powerful FAQ / Knowledge Base section on your website using Elementor Page Builder. Check out how >>
Helpie FAQ Pro Plugin
Helpie FAQ Pro Plugin has features such as User FAQ submission by which any users can submit their Questions and Answers which can be added to the FAQs on that page with or without the approval of the admin.
WooCommerce Questions and Answers (Q&A)
Want to add an ‘Ask A Question’ section to WooCommerce products? Helpie FAQ allows you to add a Questions and Answers tab (Q&A Tab) to WooCommerce product pages, next to WooCommerce Description and Review tabs. The Admin, Customers or anyone with access can ask questions related to products and other Customers, Shop Manager or the Admin can add the product answers.
LMS Support (for Groups)
You can add FAQs to Courses and Lessons of LearnDash LMS, Tutor LMS and LearnPress LMS plugins.
Premium Styling Options
Helpie FAQ Pro allows you to customize almost every part of your FAQ section such as the FAQ Title, Toggle Icons, Category Title, in addition to the FAQ Header & Body background and content in the free plugin.
FAQ Search Styling
You can customize the background color, icon color, and font color of the search bar.
FAQ Title Styling
You can change the alignment, font, font color, and font size of the FAQ Title. You could also choose to hide or show the FAQ Title.
Custom FAQ toggle icons
You get to choose from a huge list of icons for FAQ open and close options. You can change the default toggle icons, their color, and their placement in the accordion.
Custom Icon for FAQ & Category Titles
You can place a icon before FAQ and Category Titles. Keep an title icon that best describes your FAQ and Categories.
Other Pro Features
Read More Link (Show Excerpt) in FAQs
In the FAQ Body area, if you have long content you can show excerpt with limited words and display a Read More link to a single FAQ page.
Pagination for FAQs
When you have many number of FAQs, you can apply FAQ pagination for them and limit the number of FAQs displayed on a single page. Users can easily navigate to the next page and find the information they need.
User FAQ submission
Users can submit questions directly from the FAQ section, which you can directly publish there or it can be sent for moderation. Both Admin and Users will get email notifications.
Keep FAQ Slug as Anchor link
The default FAQ anchor link comes with FAQ Post Id. You can change the anchor link to show FAQ slugs for better identification.
Search FAQs using tags
You can add WordPress Tags to FAQs so that when users search using a given Tag as the keyword, all the FAQs attached to the Tag will be brought in the search results. This will helpful for users to find FAQs when they are searching for answers when there are many questions and answers.
Create FAQs once and display them on multiple WooCommerce products
You can display an FAQ on all products and for specific WooCommerce product categories.
FAQ Insights and Analytics
It helps you to understand your customers better. Know which FAQs are most read and see which keywords are most searched on your FAQ page.
Auto-ordering of FAQs based on User Engagement
It automatically brings the most viewed FAQs first to bring the most useful answers that your users are looking for.
Category Accordion Menu for Woocommerce & Other CPTs
See it in action
Screenshots & previews.
FAQ Accordion and Toggle - Embed them in any post or pageFAQ Groups - Add FAQs in bulk Adding with Drag and Drop orderingWoocommerce Integration - Add FAQs to Woocommerce productsElementor Integration - Add FAQs with Dynamic FAQ widget in Elementor page builderFAQ Gutenberg BlockFAQ Shortcode builder - Sort FAQs to be displayedFAQ general settings pageKnowledge Base Integration - Helpie KB plugin integration with FAQWooCommerce Questions and Answers (PRO)User Submission (PRO) - Allow users to submit their questionsAdd custom icons to FAQ Toggle (PRO)FAQs customized with Premium Styling Options (PRO)Related FAQ categories with Woo product categories/all products (PRO)FAQ Insights to understand customers better (PRO)
02 / Source details
Gettingstarted.
Minimum Requirements
01WordPress 6.5 or greater
02PHP version 7.4 or greater
03MySQL version 5.6 or greater
We recommend your host supports:
04PHP version 8.2 or greater
05MySQL version 5.6 or greater
06WordPress Memory limit of 64 MB or greater (128 MB or higher is preferred)
Installation
07Install using the WordPress built-in Plugin installer, or Extract the zip file and drop the contents in the wp-content/plugins/ directory of your WordPress installation.
08Activate the plugin through the ‘Plugins’ menu in WordPress.
09Go to Helpie FAQ > Add New to create your first FAQ.
10Use the shortcode [helpie_faq] to display FAQs on any page or post.
11For Elementor users, drag the ‘Helpie FAQ’ widget onto your page.
03 / Source details
Frequently asked questions.
Installation Instruction:
Download the “Helpie FAQ” plugin. Unzip the downloaded package. Upload the Helpie FAQ folder to the /wp-content/plugins/ directory of your WordPress setup. Activate the plugin from the “Plugins” menu in the WordPress Admin (OR)
Download ‘Helpie FAQ’ plugin.
Click on ‘Plugins’ menu option in WordPress admin.
Click on ‘Add New’ option in plugins.
Upload the ‘Helpie FAQ’ plugin and ‘Activate’ it.
Adding New FAQ:
Once you the activated the plugin, you will see an option Helpie Faqs in the WordPress admin sidebar menu. Under that, click on “Add New”. Enter the FAQ question in the Title box and the answer in the main content box. You can select or add FAQ categories or tags in the right side menu and assign it to a particular question. Click the publish button to create the FAQ.
Display FAQ on my site:
Using Helpie FAQ, you can display Faq on any of your page/ posts using three different ways:
Using the Shortcode.
Using the Elementor page builder.
Using Widgets.
Using the Shortcode:
You can place the shortcode [helpie_faq] in the content area of any page you want to display the FAQ.
Using the Elementor page builder:
You can also display the Faq on any page using the Elementor page builder. First, download and Install the Elementor page builder from WordPress.org. Go to any pages and you will see an option “Edit with Elementor”. Just select it and it will open the elementor builder in your page. Type “Helpie FAQ” in the builder section in the left and drag it to the content area in the right. Once placed, you can see the FAQ arranged which you created. You can choose the title for Faq, choose which categories should be displayed, choose the theme either light or dark, toggle on/off, open/close the first item, and much more. You can also sort the faq by alphabetical or their publish date and even the updated date. You can either arrange it in Ascending or descending order and set the limit of faq’s to be displayed. You can also show/hide the Live search using the elementor page builder.
Using the Widgets:
You can also place the faq’s using the widgets option in the dashboard -> Appearance -> Widgets. You will see an option “Helpie FAQ”. You can place it anywhere in the sidebar, footer or any area which your theme allows.
Using the shortcode builder:
Create any new page or post and you will see an option “Add Helpie shortcode”. Click that and select the “Helpie FAQ” option in that. Using our Helpie FAQ builder, you can modify the title, filter the categories to be displayed, set the toggle option and everything else whichever could be done via settings.
Why does my FAQ URL return a 404?
If Enable – Single FAQ Page is turned off under Settings → Single FAQ Page, visiting a direct FAQ link returns a 404 by design. FAQs are then shown only via shortcode, block, or widget. Turn the setting on to give each FAQ its own public URL. This is required for Read More links that open the full answer on a separate page.
Can users submit their questions?
Yes, Sure. User FAQ submission is a premium feature of Helpie FAQ by which any user can submit their questions and answers which can be added to the FAQ. You can also set the option to directly publish the FAQ or to publish after approval. Email notifications can also be sent to both the Admin and User.
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