LoyaltyNova for WooCommerce

Yes, LoyaltyNova for WooCommerce is a WooCommerce extension and requires an active installation of WooCommerce (v6.0 or higher).

Customers earn points automatically on completed orders based on your configured conversion rate (e.g., $1 = 1 point). If a customer belongs to a higher membership tier, their earned points are multiplied automatically.

Tiers can be configured under Loyalty System Settings . Upgrades occur automatically based on lifetime points earned by the customer, applying custom point multipliers to future purchases.

Yes. Customers can enter points on the Cart or Checkout pages to generate an immediate order discount. You can also specify minimum and maximum points limits per redemption.

Customers can exchange accumulated points for a digital gift card inside their My Account > Rewards dashboard. The plugin creates a unique WooCommerce coupon code (e.g., GC-A2B4C6D8 ) valid for single-use checkout discounts.

Store owners can configure referral bonus points under global settings. When a new customer completes an order via a referral link, the referrer receives bonus loyalty points automatically.

When an order status changes to refunded or cancelled , points earned from that order are automatically reversed and deducted from the customer’s balance. If points were redeemed on the order, they are credited back to the customer.

Yes. Under Loyalty Rewards > Loyalty Analytics , click Adjust on any customer row or open Customer Detail to manually add or deduct points with a required audit reason.

The plugin includes automated HTML emails for: * Points Earned * Points Redeemed * Points Expired * Gift Card Created * Referral Bonus

Yes. Under Loyalty Rewards > Email Notifications , click the Preview Template button on any notification card to open an in-admin modal preview.

Yes. LoyaltyNova for WooCommerce includes explicit compatibility declaration for WooCommerce HPOS ( custom_order_tables ).

Yes. The plugin is tested and compatible with WooCommerce Block checkout components.

Loyalty transaction records are stored in 3 custom indexed database tables ( {$wpdb->prefix}loyalty_points , {$wpdb->prefix}loyalty_transactions , {$wpdb->prefix}loyalty_gift_cards ). Account balance and tier summaries are also cached in user meta ( loyalty_points_balance , loyalty_user_tier ).

Uninstalling the plugin via the WordPress admin screen removes all 3 custom database tables, all plugin option settings in wp_options , user meta records, and order meta records to ensure a clean database environment.