TG Live Chat is a powerful WordPress plugin that enables real-time communication between your website visitors and support team through messaging service. Customers can chat directly on your website without leaving the page, while you reply from the comfort of your messaging app. Key Features 💬 Rea
PricingFree downloadThe WordPress.org download is free. Pro versions, add-ons or external services may cost extra.
CompatibilityRequires WordPress 6.2 and PHP 7.2.
SourceWordPress plugins · Nov 5, 2026
01 / Source details
Aboutthistool.
TG Live Chat is a powerful WordPress plugin that enables real-time communication between your website visitors and support team through messaging service. Customers can chat directly on your website without leaving the page, while you reply from the comfort of your messaging app.
Key Features
💬 Real-time Chat * Customers chat directly on your website * Messages delivered instantly to your messaging app * Reply from messaging app – no need to open WordPress admin * Multiple admin support (comma-separated chat IDs)
🔒 Privacy Protection * Your messaging ID stays private * Customer identity protected * Optional customer data storage * Auto-delete customer data after X days
🎨 Customizable Widget * 3 beautiful skin options (Default, Dark, Light) * Custom support representative name and avatar * Auto-pop after configurable delay * Exclude specific pages from showing widget
All data stored locally in your WordPress database
GDPR-friendly with data retention controls
Support
For support, feature requests, or bug reports: * Website: https://nandann.com * Subject: WordPress Development Help Request
Professional WordPress development and troubleshooting services available. Expert solutions for complex WordPress challenges including custom development, site migrations, security audits, and performance optimization.
Privacy
This plugin respects user privacy:
Customer data storage is optional (admin can disable)
Auto-delete customer data after configurable days
No tracking without explicit admin configuration
All data stored locally in WordPress database
Customer information only sent to configured messaging chat IDs
The plugin collects and stores the following information (if enabled): – Customer name, email, phone – Chat messages – Conversation timestamps
This data is used solely for customer support purposes. You can configure automatic deletion of old data in the settings.
External Services
This plugin connects to external services to provide its functionality. Below is detailed information about each service.
Telegram Bot API
This plugin connects to the Telegram Bot API (api.telegram.org) to enable real-time communication between your website visitors and your Telegram app.
What the service is and what it is used for:
The Telegram Bot API is used to: * Send customer messages from your website to your Telegram app * Receive your replies from Telegram and deliver them to customers on your website * Manage webhook configuration for real-time message delivery
What data is sent and when:
When a customer sends a message : The plugin sends the customer’s message, name, email, phone number (if provided), and page URL to the Telegram Bot API. This occurs only when a customer submits a message through the chat widget.
When you reply from Telegram : Your reply is sent from Telegram to the plugin’s webhook endpoint. This occurs only when you send a reply from your Telegram app.
Webhook management : The plugin sends webhook configuration requests (setWebhook, getWebhookInfo, deleteWebhook) when settings are saved or webhook connection is verified.
Service Provider: Telegram Messenger Inc. * Terms of Service: https://telegram.org/tos * Privacy Policy: https://telegram.org/privacy
Data Transmission:
No data is transmitted to external services during normal website browsing. Data is only sent when: 1. A customer initiates a chat or sends a message on your website 2. You reply to a customer message from your Telegram app 3. The plugin needs to configure or verify the webhook connection
About the Developer
Prakhar Bhatia is a professional WordPress developer and troubleshooter with extensive experience in:
WordPress Troubleshooting : Expert diagnosis and resolution of complex WordPress issues, performance optimization, and security hardening
Custom Development : Bespoke WordPress plugins, themes, and custom functionality tailored to specific business needs
Site Migration & Hosting : Seamless website migrations, hosting optimization, and server configuration for peak performance
Security & Maintenance : Comprehensive security audits, malware removal, and ongoing maintenance to keep sites secure
Nandann Creative Agency specializes in WordPress development solutions for businesses of all sizes.
Website: https://nandann.com
See it in action
Screenshots & previews.
Settings page with Telegram bot configuration, widget appearance, auto-pop settings, and privacy controlsChat History tab showing active and closed conversationsTelegram app showing customer messages with reply buttonTG Live Chat screenshot 4
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Gettingstarted.
01Upload the tg-live-chat folder to the /wp-content/plugins/ directory
02Activate the plugin through the ‘Plugins’ menu in WordPress
03Go to TG Live Chat in the admin menu
04Configure your messaging bot: Get bot API key from @BotFather
05Get your chat ID from @userinfobot
06Enter both in the settings
07Customize widget appearance and settings
08Start chatting!
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Frequently asked questions.
How do I get a messaging bot?
Open your messaging app and search for @BotFather Send /newbot command Follow instructions to create your bot Copy the API token provided Paste it in the plugin settings
How do I get my messaging chat ID?
Open your messaging app and search for @userinfobot Start a conversation with the bot It will reply with your chat ID Copy the number and paste it in plugin settings
Can I have multiple admins?
Yes! Enter multiple chat IDs separated by commas in the “Admin Chat IDs” field. All admins will receive customer messages.
How do I reply to customers?
Simply reply to the bot’s message in your messaging app, or click the “Reply to Customer” button. Your reply will be sent to the customer automatically.
Is my messaging ID visible to customers?
No! Your messaging ID is completely private. Customers only see your support representative name and avatar (if configured).
Can I disable customer data storage?
Yes! In the Privacy Settings, you can disable customer data storage entirely. Customer information will only be sent to your messaging app, not stored in the database.
How does auto-delete work?
If enabled, customer data will be automatically deleted after the number of days you specify. Set to 0 to never delete automatically.
Can I exclude certain pages?
Yes! Enter page IDs (comma-separated) in the “Excluded Page IDs” field. The chat widget will not appear on those pages.
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